innovhr.ch, reference content
Glossary
innovhr’s words, as they appear on screen.
- Organisation
- An innovhr client’s space, isolated from the others: its users, its workers, its data.
- Client
- The entity for which staff is sought: an agency’s client, or a facility.
- Site
- A client’s location, with its address, where the shifts take place.
- Client agent
- A person at the client, attached to one or more of its sites.
- Staffing need
- A staffing request: a role, a client and a site, dates, skills; it groups shifts.
- Shift
- A day, or a recurring series, with its hours and the number of people (FTE) expected.
- FTE
- Full-time equivalent expected on a shift.
- Worker
- A person who can be offered a shift: internal, temp, freelance staff.
- Match score
- The percentage that ranks workers for a shift, with the detail of what makes it up.
- Distribution
- Sending an offer to a selection of workers, on one or more shifts.
- Answer
- A worker’s acceptance or refusal of a distribution.
- Assignment
- A worker confirmed on a shift.
- Actions
- What is left to do on a staffing need: shifts to fill, answers to handle.
- Planning
- The grid of workers over time, in the All view (the load) or Absences.
- Absence
- Leave, sickness or unavailability of a worker.
- On-call duty
- A period when designated workers remain available for a client.
- Working hours
- The organisation’s hours, which a worker can replace with their own.
- Public holiday
- A day off for the whole organisation, hatched in the planning.